Shipping Policy
Welcome to Potty Putter! We want to ensure that your shopping experience is as smooth as possible. Please review our Shipping Policy to understand how we handle the shipment of our products.
1. Processing Time
1.1 Order Processing:
- Orders are processed within 1-2 business days after payment confirmation. Please note that processing times may vary during peak seasons or promotional periods.
2. Shipping Rates
2.1 Domestic Shipping:
- We offer flat-rate shipping within the US. Shipping costs are $3.99 on orders below $26, all orders above are shipped free of charge.
3. Shipping Methods
3.1 Standard Shipping:
- Our standard shipping option typically takes 3-4 business days for domestic orders. Please note that these are estimated delivery times.
4. Order Tracking
4.1 Tracking Information:
- Once your order has been shipped, you will receive an email with tracking information. You can track the status of your shipment through the provided tracking number.
5. Customs and Import Taxes
5.1 International Orders:
- For international orders, customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs processes.
6. Shipping Delays
6.1 Unforeseen Circumstances:
- While we strive to meet our estimated delivery times, unforeseen circumstances such as weather conditions or customs delays may cause shipping delays. We appreciate your understanding in such situations.
7. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at support@pottyputter.com.
8. Updates to the Shipping Policy
8.1 Policy Changes:
- We reserve the right to update, modify, or change our Shipping Policy at any time. Any updates will be reflected on this page, and the effective date will be adjusted accordingly.
By making a purchase on our website, you acknowledge and agree to our Shipping Policy.
Thank you for choosing Potty Putter!